COLLECTION OF INFORMATION
We gather personal information, such as names, email addresses, phone numbers, and zip codes, to provide a more tailored and relevant experience, as well as for communication purposes when users choose to fill out email submission forms or directly contact us for information about our company and services. Occasionally, we may request optional details, including additional contact information and select demographic data (such as gender).
We exclusively collect information that you voluntarily provide to us through website submission forms, email, online tracking data, or other direct interactions with you. We maintain records of individuals who have subscribed to our mailing list or completed forms or inquiries through our inquiry forms.
Information furnished via forms, email, phone, or written correspondence may include notes stored in a customer database system (CRM).
TYPICAL INFORMATION COLLECTED INCLUDES:
- Zip Code
- Program Interest
- Training Goals
- Current Training Routines
YOUR CONTROL OVER INFORMATION
You have the option to opt out of receiving future communications from us at any time. You can unsubscribe via email by simply clicking the unsubscribe link found at the bottom of all our emails. While we strive to update our email list as frequently as possible, you may inadvertently receive another contact before we can remove you.
Please note that unsubscribing means you will no longer receive Member Services-related communications pertaining to your account or community news. We may utilize your contact information on file for essential day-to-day administrative activities such as freeze requests, online purchases, and important service notifications. Krav Pro never sells or rents your information or any other personally identifiable information to third parties.
We only share information as described below:
Agents: We engage other companies and individuals to perform specific functions on our behalf, such as data analysis and marketing assistance. These agents have access only to the personal information necessary to carry out their tasks and may not use it for other purposes.
RETENTION AND STORAGE OF YOUR INFORMATION
We retain information for all active subscribers, list participants, prospects, and members. When a contact becomes inactive, we may hold their contact information for several years, but we perform annual deletions of all contacts that have shown no continued interest.
ONLINE TRACKING AND DO NOT TRACK
Krav Pro employs tracking technologies, including cookies, flash cookies, and location tracking on mobile devices, to collect information about your activity on our website, mobile app, and email correspondence. Cookies may also be used within third-party tools that enable retargeting and help us identify individuals interested in our content and services. If tracking data is linked to your registration information, it will be treated as personal information. As part of this policy, we are responsive to Do Not Track signals from consumers.
INFORMATION WE DO NOT TRACK
We do not track or collect information related to race, religion, ethnicity, or political affiliations.
We take precautions to safeguard your information. When you submit sensitive information through our website or other forms, your data is protected both online and offline.
Sensitive information, such as credit card data, is encrypted and transmitted securely.
While we use encryption to protect sensitive data online, we also ensure the security of your information offline. Only employees with specific job roles, such as customer service or billing, are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are maintained in a secure environment.
CHILDREN’S PRIVACY AND SAFETY
We do not knowingly solicit personal information from or market to children under the age of eighteen (18) through our website, app, or other formats without parental consent. We request that individuals in this age group do not provide personal information to Krav Pro. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should promptly contact us, and we will delete such information from our records, if applicable.